Legal

Privacy Policy

Last updated: July 24, 2026

Overview

This Privacy Policy explains how Citozeatec USA ("we," "us," "our") collects, uses, and safeguards your personal information when you visit our website, create an account, request information about our formulas, or place an order. By using our site you agree to the practices described here.

Information we collect

Information you provide. Name, email address, shipping and billing address, phone number, and the contents of any message or information request you submit. When you register as a healthcare practitioner we also collect professional credentials you choose to share (license type, license number, practice or clinic name).

Order and payment information. When checkout is available, payments are processed by our payment provider. We do not store full card numbers on our servers.

Automatically collected information. Device and browser type, pages viewed, and similar analytics data collected through cookies and comparable technologies.

How we use your information

To process and fulfill orders, respond to information requests, verify practitioner eligibility, provide customer support, send transactional messages (order confirmations, shipping updates), and — where you have opted in — send you occasional updates about our formulas. We also use aggregate analytics to improve the site.

Sharing

We share personal information only with service providers who help us operate — payment processors, shipping carriers, email and hosting providers — and only to the extent needed to perform their function. We do not sell your personal information. We may disclose information where required by law.

Cookies

We use essential cookies to run the site and analytics cookies to understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data retention & security

We retain personal information for as long as needed to provide our services and to meet legal, tax, and accounting obligations. We apply reasonable technical and organizational measures to protect your data, though no method of transmission over the internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, email us at info@citozeatecusa.com.

International transfers

Citozeatec USA operates in connection with a laboratory based in Milan, Italy. Your information may be processed in the United States, the European Union, or other countries where our service providers operate, with appropriate safeguards in place.

Children

Our site and store are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact

Questions about this policy or your data? Email info@citozeatecusa.com.